While everyone thought that the internet would have an effect on the world, few foresaw the impact it would have on business. Today the world of business not only utilizes every aspect of the web, it depends on it to keep business running. From emails that have made writing letters just about obsolete to moving business at a faster pace, the net has shifted how we even think about business.
So, what are the elements of it that have impacted business the most? Let’s take a closer look at two of them: email and the cloud. Each have been introduced as initially a small part of business, then evolved into a key component.
Setting it Down in Words
If you had walked into any decent sized business before the introduction of the net, you would have found typewriters at the heart of every company. Secretaries were essential to keep companies moving and the arrival of the mail was central to every company. In fact, it was not unusual for business districts in many larger cities to have mail delivered several times a day just to stay on top of the sheer volume of letters.
Today’s mailrooms are very different from those days and no longer the hub of the business they once represented. With the introduction of email information flows from company to company and even within a company at lightening speed. As a consequence, business itself is handled more quickly.
Information can arrive at your computer and correspondence between far flung branches of a large business empire are as common as a telephone call. The consequence to this is messages sent out with less thought, a lack of physical records for study at a later date and the introduction of the 24/7 business office. Perhaps not where we thought we were heading when we first began to use email.
Heading to the Clouds
As the internet grew more sophisticated, the ability to remotely connect with computers who can store enormous amounts of data off-premises was embraced as the next logical step. As “the cloud” progressed in complexity, we began to see software developed to specifically aid field workers such as sales staff and remote location workers, by giving them access to the same powerful computing systems as their office brethren. A good example of this is the versatility seen in Microsoft’s Dynamics 365 field service software systems that give scheduling and route planning a boost.
With these new cloud-based software programs, a worker can be anywhere and still connected to the rest of his or her team. For customers, this means quick and easy identification of remote workers and the ability of companies to put their workforce where they need them and when they need them. The cloud makes it all possible, as remote planning puts the power of the internet at their fingertips.
As it is easy to see, these two innovations that grew from the basic introduction of the internet into business have changed the structure of what it is possible to do today. With the recent introduction of the internet of things, we will probably see the next big shift as business once again learns not only how to adapt to the new, but how to make it work for them and achieve their goals.